Privacy Policy

1Introduction

phpgame.net is an online gaming platform serving Filipino players with live casino games, sports betting, basketball betting, and other gaming services. We are committed to protecting the personal data of every player who registers and plays on phpgame.net in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This Privacy Policy explains clearly and honestly what personal data phpgame.net collects from Filipino players, how that data is used to operate the platform, who it may be shared with, and how long it is kept. It also describes the specific rights you have over your own personal data and how to exercise those rights.

By creating a phpgame.net account and using any service on the platform, you acknowledge that you have read this Privacy Policy and that you consent to the collection and processing of your personal data as described here. This Privacy Policy should be read alongside the Terms and Conditions, which also form part of your agreement with phpgame.net.

2Data Controller Information

phpgame.net acts as the personal information controller for all data collected through the phpgame.net platform. As the controller, phpgame.net determines the purposes for which personal data is collected and the manner in which it is processed.

All data processing activities carried out by phpgame.net are governed by this Privacy Policy and applicable Philippine data privacy regulations. Where phpgame.net engages third-party service providers to process data on its behalf — such as payment processors and identity verification services — those providers act as personal information processors under phpgame.net's instruction and are contractually bound to handle your data in a manner consistent with this Privacy Policy.

For all privacy-related inquiries, requests, or complaints, Filipino players may contact phpgame.net's data privacy team using the contact details provided in Section 14 of this Policy.

3Data We Collect

phpgame.net collects only the personal data that is necessary to provide a safe, legal, and functional gaming service to Filipino players. The categories of data we collect are described in the table below.

phpgame.net does not collect sensitive personal information such as health data, religious beliefs, or political views. We do not collect data from or about children or persons under 21 years of age — any account found to belong to a person under 21 will be immediately closed and data will be handled in accordance with Section 12 of this Policy.

4How We Collect Your Data

phpgame.net collects personal data through the following channels:

Directly from You

• When you complete the phpgame.net registration form and provide your name, date of birth, contact details, and address.
• When you submit identity verification documents such as a Philippine government-issued ID.
• When you make a deposit or request a withdrawal via GCash, Maya, InstaPay, or PESONet.
• When you contact phpgame.net support via live chat or email.
• When you set responsible gaming preferences such as deposit limits or self-exclusion requests.

Automatically During Platform Use

• Device and technical data such as your IP address, browser type, and operating system are collected automatically when you visit or log in to phpgame.net.
• Cookies and similar tracking technologies collect usage data including the pages you visit and how long you spend on different sections of the platform. See Section 11 for full details on cookies.
• All gaming activity — including bets placed, games played, and outcomes — is recorded automatically in your account history.

From Third Parties

• Identity verification service providers may share the results of document and biometric checks with phpgame.net to help confirm your identity.
• Payment processors such as GCash and Maya may share transaction confirmation data necessary to credit deposits and process withdrawals.
• Fraud prevention and anti-money laundering screening services may share risk signals associated with your account or transactions.

5How We Use Your Data

phpgame.net uses the personal data we collect for the following specific purposes:

• Account creation and management — To register your phpgame.net account, maintain your player profile, and provide you with access to the platform.
• Identity verification (KYC) — To confirm that you are at least 21 years old, that you are located in the Philippines, and that you are who you say you are before processing withdrawal requests.
• Payment processing — To credit deposits from GCash, Maya, InstaPay, or PESONet to your phpgame.net account, and to process withdrawal requests to your registered payment method in Philippine Peso.
• Fraud prevention and security — To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other security threats on the platform.
• Responsible gaming — To monitor gaming patterns and implement responsible gaming tools such as deposit limits, session reminders, and self-exclusion as described on the Responsible Gaming page.
• Customer support — To respond to your questions, resolve disputes, and improve the quality of phpgame.net's support service.
• Legal and regulatory compliance — To comply with applicable Philippine laws and regulations, including anti-money laundering obligations and data privacy requirements.
• Platform improvement — To analyse usage patterns and improve the design, features, and performance of phpgame.net for all Filipino players.
• Marketing communications — To send you information about phpgame.net promotions, bonuses, and new features, where you have consented to receive such communications. You may opt out at any time.

6Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, phpgame.net processes your personal data on the following legal grounds:

• Contractual necessity — Processing is required to fulfil our contractual obligations to you as a phpgame.net player, including account management, payment processing, and game provision.
• Legal obligation — Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations and data privacy law.
• Legitimate interests — Processing is necessary for phpgame.net's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, provided these interests do not override your privacy rights.
• Consent — For marketing communications and certain optional features, phpgame.net relies on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

7Data Sharing and Disclosure

phpgame.net does not sell, rent, or trade your personal data to third parties. We may share your data in the following limited circumstances:

Service Providers

phpgame.net engages trusted third-party service providers who process personal data on our behalf and under our instruction. These include payment processors (GCash, Maya, bank transfer partners), identity verification providers, IT infrastructure and cloud storage providers, and customer support tools. All service providers are contractually required to process your data only for the purposes specified by phpgame.net and in a manner consistent with this Privacy Policy.

Legal and Regulatory Authorities

phpgame.net may disclose personal data to Philippine government agencies, law enforcement, and regulatory bodies where required by law or where disclosure is necessary to prevent or investigate fraud, money laundering, or other criminal activity. Such disclosures are made only to the extent required and with appropriate safeguards where possible.

Business Transfers

In the event that phpgame.net undergoes a merger, acquisition, or sale of assets, personal data held by phpgame.net may be transferred to the acquiring entity. You will be notified of any such transfer and your rights under this Privacy Policy will continue to apply.

With Your Consent

phpgame.net may share your data with third parties in circumstances not covered above, but only with your explicit prior consent.

8Data Retention

phpgame.net retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable Philippine law.

• Active account data — Retained for the full duration of your phpgame.net account plus a minimum of five years after account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
• Transaction and payment records — Retained for a minimum of five years from the date of each transaction.
• Identity verification documents — Retained for the duration of your account and for five years after closure.
• Support communications — Retained for up to three years from the date of the communication.
• Marketing consent records — Retained until you withdraw consent or for three years after your last interaction with phpgame.net marketing, whichever is earlier.
• Gaming activity logs — Retained for the life of your account and five years thereafter.

When retention periods expire, phpgame.net securely deletes or anonymises your personal data so that it can no longer be associated with you. In some cases, anonymised and aggregated data may be retained indefinitely for statistical and platform improvement purposes.

9Data Security

phpgame.net implements appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure. These measures include:

• Encryption — All data transmitted between your device and phpgame.net is protected using TLS (Transport Layer Security) encryption. Sensitive data stored by phpgame.net is encrypted at rest.
• Access controls — Access to personal data within phpgame.net is restricted to staff and systems that have a legitimate operational need. All internal access is logged and regularly audited.
• Two-factor authentication — phpgame.net offers two-factor authentication (2FA) for player accounts to reduce the risk of unauthorised access.
• Fraud monitoring — Automated systems monitor account activity for unusual patterns that may indicate fraud, account sharing, or unauthorised access attempts.
• Incident response — phpgame.net maintains a data breach response process. In the event of a breach that is likely to affect your rights, you will be notified in accordance with the requirements of the Philippine Data Privacy Act.

While phpgame.net takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your phpgame.net login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

10Your Privacy Rights

As a Filipino player on phpgame.net, you have the following rights under the Philippine Data Privacy Act of 2012:

To exercise any of the rights above, contact phpgame.net's data privacy team as described in Section 14. phpgame.net will respond to all verified requests within a reasonable timeframe and in accordance with Philippine law. Requests will be processed at no charge unless they are manifestly unfounded or excessive.

11Cookies and Tracking

phpgame.net uses cookies and similar technologies to provide a functional, secure, and personalised experience for Filipino players. A cookie is a small text file stored on your device when you visit phpgame.net. The types of cookies used by phpgame.net are described below.

• Strictly necessary cookies — Required for the phpgame.net platform to function. These include session cookies that keep you logged in during your visit. These cannot be disabled without preventing the platform from working correctly.
• Functional cookies — Remember your preferences such as language settings, responsible gaming limits, and display options to improve your experience on phpgame.net.
• Analytics cookies — Collect anonymised data about how players use phpgame.net — for example, which pages are most visited and how long players spend on each section. This data is used to improve the platform.
• Security cookies — Help detect and prevent fraudulent activity, account takeover attempts, and other security threats on phpgame.net.

phpgame.net does not use third-party advertising cookies or behavioural tracking cookies that build profiles for external advertising networks. You may adjust your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to log in and use the phpgame.net platform.

12Minors and Age Policy

phpgame.net strictly enforces a minimum age requirement of 21 years old for all players. phpgame.net does not knowingly collect, process, or retain the personal data of any person under 21 years of age.

During registration, all players must confirm that they are at least 21 years old. Before processing any withdrawal, phpgame.net requires identity verification including proof of age via a valid Philippine government-issued ID. Any account that is found — whether through verification, player report, or any other means — to belong to a person under the age of 21 will be immediately closed.

Upon closure of an underage account, the following data handling steps apply: all pending transactions will be cancelled, no winnings will be paid out, and the personal data associated with the account will be retained only for the minimum period required by law before being securely deleted. phpgame.net will not use data from underage accounts for any marketing or commercial purpose.

If you are a parent or guardian and you believe that a person under 21 in your care has registered on phpgame.net, please contact our support team immediately so that we can take appropriate action.

13Changes to This Policy

phpgame.net may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or platform features. When material changes are made, phpgame.net will notify registered players via email or an in-platform notification. The updated Privacy Policy will be posted at phpgame.net/privacy-policy with a revised "Last Updated" date at the top of the page.

Minor editorial updates or clarifications that do not materially affect how we collect or use your data may be made without prior notice. We encourage you to review this Privacy Policy periodically to stay informed about how phpgame.net protects your personal data.

Continued use of phpgame.net after a revised Privacy Policy has been published constitutes your acceptance of the updated terms, provided that phpgame.net has provided you with reasonable notice of any material changes.

14Contact Our Data Privacy Team

If you have any questions about this Privacy Policy, wish to exercise any of your data privacy rights, or want to raise a concern about how phpgame.net handles your personal data, please contact our dedicated data privacy team. The fastest channel is the live chat function inside your logged-in phpgame.net account dashboard, which is available 24 hours a day, seven days a week.

For written inquiries, you may send an email to our data privacy officer at the address listed in the footer of this page. Please include your full name, your phpgame.net username, and a clear description of your request or concern. Do not include your password or full payment details in any email.

phpgame.net will acknowledge your request promptly and provide a full response within the timeframe required under the Philippine Data Privacy Act. For requests that require identity verification before data is disclosed or deleted, we may ask you to provide proof of identity.